ELIGIBILITY & APPLICATION PROCESS
Click the button above for an application, which includes the licensed medical provider verification form required to verify your disability status. You may also call Clallam Connect to have an application mailed to you. If you are 80 years of age or older you must complete an application but are not required to complete the licensed medical provider verification form.
Applications can be emailed to clallamconnect@clallamtransit.com or mailed/delivered in person to 830 West Lauridsen Boulevard, Port Angeles, Washington 98363.
Presence of a disability or a disabling health condition by itself does not automatically make you eligible for Clallam Connect service. The ability to ride Clallam Transit buses is the basis for eligibility. Applications will be reviewed by Clallam Connect based on one of the following eligibility qualifications.
You are:
- Unable to board, ride, or exit a lift-equipped bus without assistance.
- Need to use a lift but it cannot be deployed safely at a bus stop.
- Have a disability that prevents travel to and from a bus stop under certain conditions and are certified to use Clallam Connect.
Categories of Eligibility: Your eligibility may be classified as conditional, unconditional, or temporary. These categories are defined and mandated by the ADA regulations.
- Category 1: Unconditional - A person with a disability who cannot independently ride transit.
- Category 2: Conditional - Prevented by disability or combination of disability or combination of disability and architectural barriers from getting to the boarding area.
- Category 3: Temporary - Prevented from using fixed route during a certain period of time.
- Age 80 or Over: In addition to the above categories, Clallam Transit's policy also provides that if you are 80 years of age and older, you automatically qualify as eligible to ride Clallam Connect service. You still must complete an application for for service.
Clallam Connect will respond to you within 14 days of receiving a fully completed application. If you have not received an answer within 21 days, you will be treated as eligible and provided services until an answer is received. You may appeal the denial of service in accordance with the
Eligibility Appeals Procedure.
Administration/Lost & Found
- Mon - Fri
- -
- Sat - Sun
- Closed
Visit us:
830 West Lauridsen Boulevard
Port Angeles, Washington 98363
Route Information
- Mon - Sat
- -
- Sunday
- -
Call us:
360-452-4511
800-858-3747 Toll free
888-417-5445 TTY
TITLE VI NOTICE
It is the policy of Clallam Transit System to assure that no person shall, on the grounds of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, be excluded from participation in, be denied the benefits of, or otherwise be discriminated against under any of its programs and activities. Clallam Transit grants all persons equal access to its transportation services and facilities.
Any person who believes their Title VI protections have been violated may file a complaint with the Clallam Transit Operations Manager, designated as the Title VI Officer, within 180 days of the alleged act of discrimination.
Click
HERE
for the complete text of Clallam Transit’s Title VI Program, which includes the procedure to file a complaint with the Title VI Officer. Click
HERE to download a Title VI Complaint form.
ACCESSIBILITY
You may request a public accommodation to access Clallam Transit programs, services, facilities, and activities, as well as to request access to any content on our website or our printed materials in alternative formats. To make an accommodation request, please contact us at info@clallamtransit.com or 360-452-4511 or TTY 888-417-5445 and allow three business days to review and respond to your request.
PUBLIC COMMENT
The public and customers of CTS are a fundamental aspect of our business and as such, your feedback is crucial to the growth and development of the agency. CTS is open to hearing all comments, including complaints, suggestions, concerns, or commendations. Click HERE for more information.
WEBSITE TRANSLATIONS
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