FAQs

Frequently Asked Questions

Got a question? We’re here to help.
  • HOW MUCH EXTRA TIME SHOULD I PLAN FOR?

    Your driver may arrive 15 minutes earlier than the scheduled time. Please be ready to avoid missing your scheduled ride.

  • CAN I GET SAME DAY SERVICE?

    We do not provide same day services.


  • DO I HAVE TO PAY FOR MY CAREGIVER?

    Caregivers ride for free while escorting their patient but we do need to know if a caregiver will be riding to make sure we have proper seating available.

  • WHAT IF I DON’T KNOW HOW LONG MY APPOINTMENT WILL TAKE?

    Generally, we can not provide same-day requests. Please schedule adequate time to ensure your appointments are complete. If delays are unavoidable please contact our office.

  • WHAT IS THE DIFFERENCE BETWEEN CLALLAM CONNECT AND PARATRANSIT SERVICES?

    Paratransit Services

    Paratransit Services is a private nonprofit corporation based in Bremerton, Washington that has a contract with Washington Healthcare Authority to provide and arrange Medicaid transportation. Learn More:  www.wanemt.com


    Clallam Connect

    Clallam Transit Paratransit Services are referred to as "Clallam Connect." Clallam Connect provides door-to-door service with assistance for elderly and disabled persons within its service area. Clallam Connect locations and times are comparable to Clallam Transit fixed-roue service. This is a shared origin-to-destination service with your fellow passenger.

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