Eligibility Appeals Process

ELIGIBILITY APPEALS PROCESS


Filing: If you disagree with the determination of conditional eligibility or denial of eligibility, you may file an appeal in within 60 calendar days of the date of the denial stated on the letter of denial. You are encouraged to use the Clallam Connect ADA Eligibility Determination Appeal Request Form as it may include any additional information supporting your eligibility for paratransit services, but this is not required.


Submittal: The Clallam Connect ADA Eligibility Determination Appeal Request Form and any supporting information must be submitted to the Clallam Transit Operations Manager.


Hearing: Upon receipt, the Clallam Connect ADA Eligibility Determination Appeal Request Form will be date stamped and an appeals hearing will be scheduled within a reasonable timeframe.


Deadline to File: If an appeal is not submitted within 60 calendar days , no hearing will be held, and you will have missed the opportunity to appeal.


Appeals Committee: The Clallam Transit Appeals Committee will consist of the Clallam Transit Operations Manager, Administrative Services Manager, and the General Manager. All information will be treated as confidential by the Appeals Committee.


Notice and Attendance: You and/or representative will be notified of the hearing date, time, and location. You may be accompanied by one representative and/or attendant. You and your representative need not be present at the hearing.


Appeal Hearing: On the day of the hearing:

• Staff will introduce you to the appeals committee and reviews the determination of eligibility for

  Clallam Connect services.

• You and staff each have equal time (10 minutes) to present information specific to eligibility before the

   appeals committee.

• Appeals Committee members may ask questions after presentation by staff and appellant at their

  discretion.

• Appeals Committee members discuss your case and information presented after you and staff are

  excused. Appeals Committee members shall deliberate, as necessary.


Decision: The Appeals Committee’s decision is communicated in writing within 30 calendar days of the appeals hearing. If the decision is not made by the 31st calendar day, you may use paratransit services until a decision is made


Download ADA Eligibility Determination Appeal Request Form
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