Job Opportunities

We can't wait to learn more about you! When applying, please keep in mind that our application must be done in one sitting as there is no save option. Application must be completed in full and consistent with resume (not required) to be considered for employment. Contact Human Resources at hr@clallamtransit.com with any questions!

Current Opportunities

PARATRANSIT CUSTOMER SERVICE REPRESENTATIVE

Open: April 2, 2025

First Review: April 9, 2025

Close: Open until filled

Position Overview

Under the direction of the operations supervisor, the customer service representative (CSR) is the initial contact with the public via telephone for paratransit services provided by Clallam Transit System (CTS). This position evaluates service requests, schedules approved requests, and coordinates service delivery. Provides critical contributions to support CTS’s mission. 

Compensation:

Wage begins at $20.61 per hour, moving to $21.90 per hour after successful completion of the 180-day probationary period. CSR’s receive pay increases on their anniversaries up to $26.79 (2024-2026 wage scale) and annual cost of living increases. 

Required Qualifications

Current CTS employee who has successfully completed probation.

OR

Possess a high school diploma or high school equivalency certificate (GED) and two years reception and customer service experience; OR any satisfactory equivalent combination of related experience and training that provides required knowledge, abilities, and skills.

Summary of Working Conditions

This position is not safety-sensitive and is represented by the Amalgamated Transit Union, Local 587. Work variable hours and days including weekends and holidays, based on assigned work. Position is non-exempt and overtime may be required.

See the position description for complete details.

Internal Opportunities

Only current Clallam Transit System employees will be considered.

RELIEF PARATRANSIT DISPATCHER/CUSTOMER SERVICE REPRESENTATIVE

Open: February 18, 2025

Close: Open until filled

Position Overview

Responsible for providing relief paratransit dispatcher and customer services representative duties in the absence of the dispatchers or customer service representatives. Primary dispatcher duties include dispatching vehicles and operators ensuring all passenger pickups and returns are made in a timely, safe, and efficient manner. Primary customer service representative duties include evaluating service requests via telephone, scheduling requests, and coordinating service delivery. 

Summary of Required Qualifications

Current CTS employees who:

• Successfully completed their probationary period

       OR

• Has one year transit/transportation experience and/or one year in transit/transportation dispatch; or two years’ experience in a related field involving vehicle coordination.

       OR

• Any satisfactory equivalent combination of related experience and training that provides required knowledge, abilities, and skills.

Compensation:

The candidate will be paid their current hourly base wage during the training period. Upon successful completion of the training, compensation for relief dispatcher will be 115% of the assigned paratransit operator’s current wage, at the appropriate step. Compensation for relief customer service representative will be compensated at their regular rate of pay

See the position description for complete details.

The selection process will include a panel interview and other additional screening processes as required including answering the following questions:

1.Why are you interested in the relief paratransit dispatcher/CSR position?

2.What experience and skills do you possess that would make you a strong candidate for this position?

PARATRANSIT INSTRUCTOR

Open: June 18, 2024

First Review: July 8, 2024

Close: Open until filled

Position Overview

Responsible for providing instruction to paratransit operators on the safe operation of paratransit vehicles, including how to transport passengers to various destinations within the service area in a safe, timely, and professional manner. Assignments include preparation for classroom instruction, curriculum development, and on-road training. Maintain records, prepare reports, and submit daily progress reports to the training supervisor, as required. Attend training as needed.

Required Qualifications

Current CTS employee who has successfully completed the probationary period as a paratransit operator.

Maintain a valid Washington State drivers’ license.

Compensation

The hourly base wage of the selected candidate will be paid during the training period. Upon successful completion of the training period, compensation shall be 115% of the employee’s current wage, at the appropriate step, for all hours worked as a paratransit operator instructor.

See the position description for complete details.

The selection process will include a panel interview and other additional screening processes as required including answering the following questions:

1.Why are you interested in the paratransit instructor position?

2.Upon review of the position descriptions for paratransit instructor, what experience and skills do you possess that make you the best qualified candidate?

Working for Clallam Transit System

Drive your career forward at Clallam Transit System! Operating in scenic Clallam County, our mission is to enhance the quality of life, bolster mobility, and create opportunities through public transit. While drivers make the wheels go round, we need administrative support, dispatchers, finance, human resources, IT, maintenance, mechanics, and more to run CTS.